CHARLOTTE – Several years ago, my sister bought a house that came with stainless steel appliances. The stove, refrigerator, and microwave all matched. In her previous home, she had a white refrigerator with French doors and a bottom freezer. It was fairly new. She kept the stainless steel appliances and give me her white refrigerator.

At my house, we played the musical game of moving my refrigerator to my mother’s side of the house, and my wife and I took my sister’s refrigerator.

We were grateful. It was an expensive refrigerator. But this particular manufacturer had a design flaw. The defrost feature didn’t work and the components behind the back wall filled with ice. Also, the tray below the vegetable crisper filled with ice. My wife took out a huge slab of ice from the refrigerator. A year later, we had the same experience. One time we unplugged the refrigerator and let it defrost. All our food was moved to my mother’s refrigerator. Some went outside since it was January. It was a tedious task; one I didn’t enjoy.

I avoided defrosting it for two years. The past January, I noticed the shelves in the refrigerator was frozen in place. The ice developed behind the wall. My wife and I were about to unload the refrigerator and unplug it. Since I didn’t want to do that, I Googled solutions to this problem.